Frequently Asked Question

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FAQ

If you’re question not answered in the  below list then, please visit our Support page to inquire within.

“TV support services” refers to the assistance provided by a television manufacturer or service provider to help customers troubleshoot issues, answer questions about their TV functionality, manage settings, and access repairs when needed, The TVSTORE providing technical support related to television device. 

Online or phone-based assistance for common problems like no picture, sound issues, or connection problems. 

All prices are in Canadian Dollars (CAD).

You will be notified by email one week in advance, and will receive a second reminder a day before your expiry date. Subscriptions can be renewed by ordering online by Credit Card, or PayPal. If no action is taken then your subscription will automatically lapse on  it’s own.

Explaining the terms and conditions of the TV warranty and how to file a claim. 

Arranging for a technician to come and fix a faulty TV. 

  • Direct assistance as if you were with a The TVSTORE
  • Optimized device settings and advice on how to use features
  • Fix the errors quickly.  
  • A.Our professionals are trained to repair different brand TV models and types.  we fix all and update our customer with the after-repair maintenance tips. Please feel free to inquire your doubts at info@thetvstore.ca

Yes. as this is subscription service you can call us again and again as you receive the same issue until your subscription last. 

Yes our technicians can assist you with installing your  television along with assistance on how to operate your new equipment efficiently.

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